We currently support payment by credit/debit card, PayPal, afterpay and Klarna.

Yes, the transmitted data is encrypted by SSL. Only after the bank confirms the authenticity, the payment will be 
charged. Otherwise the payment will be cancelled.

We want to offer our customers the most flexibility on teamson.com. We offer Afterpay or Klarna Installments during checkout.

Afterpay or Klarna Installments provides customers the option to split their purchase into 4 equal, interest-free installment payments for orders between 50 USD and 3,000 USD. There are no additional charges, interest rates, or late fees passed on to customers.

Full details including payment amount and compliance and regulatory information are provided in checkout.

We offer a 30-days risk-free return policy on our website. Please notice that returns must be in original packaging and condition with receipt. If the returned item is not in the acceptable condition it will be refused acceptance.
If the reason for the return is that you do not like/do not want it, the return postage will be borne by the buyer. Please do not return the package directly, and contact us for the return address.
We do our best to ensure all orders are perfect. We apologize if part of your order is damaged, or if you receive the wrong item! In these cases, do not throw away the packaging. Please contact us immediately at shop@robotime.com. We will deal with it immediately without a doubt.

For detailed information on our returns policy, please check here.

lf you want to return the items, please do not hesitate to contact us via service@robud.com. Our customer service representatives will provide you with the nearset warehouse address within 24 hours.

We will refund you for the total purchase price of the item, as soon as we verify that the item has been returned. 
Once your refund has been processed, it can take between 3-10 business days for the amount to appear in your account. Should the refund not appear within 10 business days.

We transport to All EU member states, UK, Canada, and U.S.A. Presently we only ship to mainland USA. Besides, we cannot ship to Hawaii, Alaska, Puerto Rico, Guam, 
U.S. Virgin Islands, Military APO/FPO addresses, or P.O. Boxes.

Normally, it will take 1-2 business days to ship your order, and then you will receive the order about 3-5 business days.

To track your order, please followe: Support - Track Your Order - Enter your tracking number - Click "track". You can also check by clicking on the following link and entering your tracking number at: https://www.robud.com/pages/track-your-order

The system will automatically send an email to your email address when:
1. The order is successfully submitted;
2. The item is shipped;
3. The customer confirms receipt of the item;
4. And when the order is refunded. If you do not receive the relevant email,

If you wish to change or cancel your order, please contact us within 24 hours of placing your order via email: 
service@robud.com. We will process it ASAP after we receive your message. Please note that orders that have
already been shipped cannot be changed or canceled.

Once you complete online checkout, you should receive a confirmation email with your order details, including 
your order number.

Sure, we are happy to offer a discount for bulk orders. Please inform us of the quantity and item name via 
shop@robud.com before placing an order.

If you encounter assembly issues, we have dedicated customer service to assist you.
Email: service@robud.com