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Replacement Parts

For All Our Customers:

If some parts are broken or lost during the assembly, we can offer you part replacement service.

Please contact us with fill out this form, via online chat or email.  We will contact you within 1 working days of receiving the form.

Email: shop@robud.com

 

Note: We offer free replacements for customers within 90 days from the delivery date.

 

To resolve your issue as soon as possible, please provide the following information.

1. Replacement parts you need
2. Reason
3. Photos/Videos for damaged parts and Function issues
4. Order Number
5. Photos of the washing label inside the Teepee or batch number on the bottom of the wooden toys ( By mail )

Contact us

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